…long-distance communication, especially with kin living and working in urban centers. And when a customer had no credit on her phone, she could use the free “call me” short-message service…

…service distribution and through the production of “duplicates,” fake or copied identities in the list of persons or households entitled to a service. The conception of service is organized around…

…portion of the population during the critical migration and spawning period” (US Fish and Wildlife Service 2016a). Based on the working group’s recommendation, the Fish and Wildlife Service reduced the…

…terrorist organizations. Online, Anonymous created a campaign, “Operation Charlie Hebdo” or #OpCharlieHebdo, to take down terrorist organizations related to the attack: We will track you everywhere on the planet, nowhere…

…online popularity ended up contributing to former Chancellor Katehi’s resignation. In an attempt to manage UC Davis’s online image, Katehi authorized $175,000 in university funds to scrub the Internet of…

…a hopelessly distracted and media-saturated population of flexible tech and service industry workers unable to think about anything in the long term. These days, it barely qualifies as fiction; it’s…

…few months of the war, fragmented donor lists were brought together and remodeled within the country’s first national health service, the wartime Emergency Blood Transfusion Service (EBTS). To the British…

…out their research. According to one anonymous source reported at Motherboard, SEI had the ability to deanonymize a new Tor hidden service in less than two weeks. Existing hidden services…

…customers of the breach. Because it would have been a PR disaster for them, that may have seen them lose customers to their competitors, causing them to lose money. That…

…detailed numerical and discourse analysis of three challenges through online research and examined secondary materials such policy papers, a business plan, blog posts, YouTube talks, and online meet-ups. Fig. 2….

…Linley’s case demonstrates how online media can help transform loose online social links into significant “in real world” support in times of need. In the case of Between The Bars…

…feature of online infrastructure, suggesting books, movies, music, and news to users. They draw correspondences between users and items by comparing user ratings, producing recommendations with the familiar form: “Users…

…Only 15 days later, he began to screen the populations for sleeping sickness cases near Kailahun, at the eastern border of Sierra Leone. In 1939, the colonial health services in…

…provide previously unimaginable benefits to humans around the world. Before “scale” ever became a Silicon Valley slogan, it described a distinct post-18th-century organizational capacity to deliver goods and services to…

Historically, casinos have been eager adopters of technologies that help them to gather knowledge about their customers. The knowledge-gathering repertoire of the modern casino has shifted from telephone surveys, focus…

…raise hundreds of millions of dollars online. The nearly two million supporters with active accounts on the campaign’s electoral platform helped power the incredible ‘crowdsourcing’ of field operations. Millions of…

…the counter, escape the retailers’ mediation, and be handled directly by consumers. Well before the advent of supermarkets, cans thus heralded the shift from service to self-service arrangement, the rise…

…political regimes of the colonial state (Dossal 1991). These colonial histories of public infrastructure continue to matter in postcolonial cities like Mumbai, and trouble the expectations of universal, undifferentiated service…

…education, health services, clean water. And it is important to note many Kenyans expect Safaricom to step in to provide services that the Kenyan state is either unwilling or unable…

…job creation and private service provision. Meanwhile, sanitation activists see opportunities for community mobilization, claiming basic urban services as a human rights issue. Although sanitation entrepreneurs operating in the hustle…

…denial of service (DDoS) attacks, and even hacks of sabotage (like deleting files), don’t entail document acquisition; thus they fail to qualify as a public interest hack. Finally, some black…

…being fought (Grimmelmann 2009). Much like taking over the privately owned Zuccotti Park in Manhattan in order to stage a public protest, more and more of our online public discourse…

…reservations from those who are otherwise sympathetic to the case for disclosure. Long-term critic of government secrecy Steven Aftergood explained his reservations about WikiLeaks just as the Manning disclosures were…

…it customer care, imparting the knowledge of a connoisseur, or is it a sleight-of-hand trick to get wealthy customers to part with more of their money? At stake is whether…

…Jose. You’ve got a lot of fine points, but your cool head is not one of them.” My voice cracked as I finished this. Some cool customer I was. I…

…and good reputation of its proprietors. Toilet-related services and socializing extend into the public space and thoroughfares surrounding Adepa, all the while maintaining respect and discretion for customers. The Lady…

…customers in Charleston, South Carolina. “The ice trade in New York.” Harper’s Weekly, August 30th, 1884. 1803: The Cold Chain: While the application of heat is inexorably tied to the…